Support and Help Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Answer Guarantee

  • Our group of professionals will try their best to reply to your help inquiries in less than 1 hour. If, however, the issue you have encountered calls for the assistance of our Admin =Dept,= we will forward the ticket to the person in charge and will submit a reply to notify you.

  • Top quality support service
  • Top–quality Customer Assist Service

  • We are online for you 24/7 to provide information and customer support as well as to help you with any difficulty that you might have while you are supervising your virtual server. We’ll support you with all installed in advance software, like your Operating System, server admin panel (dependent upon the VPS type) and the Control Panel produced solely by us.

  • Intuitive help center
  • An Educational Help Zone

  • A comprehensive and routinely updated article base is integrated into our in–house built Control Panel. It includes quick tips on how to carry out all of the primary site control jobs. The Help zone presents detailed how–to articles and reviews and step–by–step video guides. You can gain access to the Help zone by clicking the Help or Video buttons in the right side of each Control Panel section.