• 1 hour ticket response
  • 1 hour ticket response

  • We are specialized in giving a swift and adequate response to each helpdesk ticket sent by a customer. Our accomplished client support staff representatives will examine your question and will offer you the best option. We offer a 1–hour response time guarantee for all tickets. In fact, the average support ticket response time has proven to be twenty minutes.

  • Top quality support service
  • An Excellent Customer Care Service

  • Our help desk support team representatives possess considerable experience in the shared website hosting sphere and are accomplished enough to find a quick answer to your problem. If, however, the case at hand is not within the competence of a support technician, the ticket will be forwarded to a programmer or system administrator for further assistance.

  • Intuitive help center
  • An Easy–to–Navigate Help Center Section

  • To help you find a quick tip on how to use a specific service, we have integrated a really user–friendly Help section in the Control Panel. You can search through a rich collection of web hosting account administration articles and website management articles, take a peek at the F.A.Q. repository or check our step–by–step video tutorials.