Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • You’ll find nearly all the answers to your questions in the user–friendly Help section incorporated into your Control Panel. It includes a huge repository with commonly asked questions and detailed educational articles prepared by our knowledgeable client support team.

  • Top quality support service
  • Instructional Videos

  • If you’d like to see how an action is done or how an issue is solved, rather than just reading about it, then have a look at our selection of step–by–step video tutorials. They cover various issues and will help you quickly find your way around the Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 client support service and a 1–hour response time guarantee. Our trained customer service technicians will be online 24 hours a day to attend to your queries and to fix any issue that you could possibly chance upon. Just submit a tech support ticket from the Help Center section and we’ll reply back to you immediately.