In spite of the fact that the hosting service provided by the different companies is practically the same, each provider has got a personalized platform with its own modifications and ways to execute given things. In such a situation, a big knowledge base would be truly useful both for people with little to no practical experience and for technically practiced users who will at some point discover how certain operations are executed, but will waste valuable time meanwhile. The objective of such a knowledge base is to help make the service quick and simple to use, sparing users both time and energy. The end result is more pleased customers, as they can swiftly find the information they are searching for, and significantly less work for the technical support staff members, because usually the vast majority of the queries and difficulties that clients have are already described in the knowledge base. On the condition that the articles themselves are professionally written and encompass more things, you’ll be able to discover more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Website Hosting

If you get a shared website hosting plan from our company, you’ll acquire access to our comprehensive online documentation where you will see info on de facto everything related to our hosting packages. The topics vary from how to create an e-mail address on your mobile phone, to how to accomplish different things using an .htaccess file. The articles themselves are written in a simple-to-grasp manner and include detailed manuals on how to do a particular task within your Hepsia Control Panel. You can also find information that is not directly related to Hepsia, for instance one that concerns software applications on your PC. The complete list of articles will be located in the Help section of the Control Panel, but the ones that are dedicated to a specific Control Panel section can be accessed on the spot. Since we’ve included as many topics as possible, you’ll be able to become aware of practically everything related to your account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting, will permit you to access the extensive online documentation that we’ve prepared for you. The articles include generic info about our services, informative guides about the different features that you can make use of, as well as troubleshooting instructions that can help you recover common problems that you could stumble upon. The topics that we have covered encompass basically everything, from simple things such as how to host a brand new domain name in the account, to more intricate ones such as which SSH commands are allowed on the servers. Relevant articles about the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you are on, whilst the entire article collection is accessible through the all-inclusive Help section.