Q: Why should I transfer my website? What does website migration involve?
A: The web site migration service that we are offering is free (within a certain limit). We will transfer your site(s) to our first–rate cloud hosting platform without you needing to do anything. We know from experience that changing hosting providers can lead to lost information and undesired downtime. This is why we’ll perform all that for you for free!We have highly competent administrators whose sole responsibility is to make certain that your web site performs exactly as it did on your previous web hosting platform. The administrators are experts in migrating custom–built web sites, as well as web sites that are based upon well–known scripts like WordPress and Joomla™.
Q: Just how long will the website migration procedure take?
A: There are many factors to think about – the overall amount of files, the physical size of the database, the complexity of the site itself and the current workload of our web site migration professionals, etc. Having said that, we do our best to carry out all web site migrations in a 48–hour window. Smaller websites are migrated faster – usually in less than 24 hours.
Q: Do you require something from me before you start transferring my web site?
A: We’ll need the login details for your current hosting provider’s Control Panel along with the site’s name (domain name).
Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
Q: How about downtime? Will my web site be offline?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your old hosting provider. Once the transfer is complete, we will make sure that everything is working properly and that the integrity of your content is not compromised before notifying you that the transfer is done. Then we’ll tell you how to move the domain to your hosting account with us and how to update your DNS settings.
Q: Will my present hosting provider need to provide any information/assistance?
A: While we migrate your website content, your web hosting provider will not be aware of the migration at all. We won’t contact them in any way.
Q: Which hosting platforms do you support?
A: Yes. We support all regular Linux–powered hosting platforms. We don’t support Windows–driven hosting platforms, as we do not offer Windows web hosting services ourselves.Additionally, we don’t support proprietary web site creation and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.